Holiday 2009 Shipping Schedule

Below is the Holiday 2008 shipping schedule. The shipping carriers will be closed (no pick-up or delivery service) on Thursday, November 27th, December 25th and January 1st. Heart Filled Creations will have shortened customer service hours (11:00AM to 4:00PM EST) on Friday, November 28th, December 26th and January 2nd.

Holiday Shipping Schedule
THANKSGIVING'S DAY - November 27th
Day	Date	Ground Shipments	Air Shipments
Thursday Friday Saturday	Nov 26th Nov 27th Nov 28th	Service Available No Service Available No Service Available	Service Available No Service Available No Service Available
CHRISTMAS - December 25th
Day	Date	Ground Shipments	Air Shipments
Thursday Friday Saturday	Dec 24th Dec 25th Dec 26th *	Service Available No Service Available No Service Available	Service Available No Service Available No Service Available
NEW YEAR'S - January 1st
Day	Date	Ground Shipments	Air Shipments
Thursday Friday Saturday	Dec 31st Jan 1st Jan 2nd	Service Available No Service Available No Service Available	Service Available No Service Available No Service Available

*Note regarding FedEx Ground^® and Home Delivery^® service for Dec. 26th

FedEx Ground^® packages will not be scheduled for delivery on Dec. 26. Packages that would normally be delivered on this day will be scheduled for delivery on Monday, Dec. 29. Dec. 26 will not be counted as a transit day for determining the scheduled delivery date of a package. Packages picked up on this day will not transit until Dec. 29 and will be treated as tendered on Dec. 29 for all purposes.

FedEx Home Delivery^® packages will not be scheduled for delivery on Dec. 26. Packages that would normally be delivered on this day will be scheduled for delivery on Saturday, Dec. 27. Dec. 26 will not be counted as a transit day for determining the scheduled delivery date of a package. Packages picked up on this day will not transit until Dec. 29 and will be treated as tendered on Dec. 29 for all purposes.

As always, just call us if you have any questions at 1-888-831-0979. Thank you and best of luck this Holiday Season!

From all of us at:

Heart Filled Creations, LLC

A Few Other Things to Keep in Mind

During the Holiday Season

Future Orders

Future orders are those you want shipped at some future date. Please enter these orders on our web site as soon as you get them. Do not hold such orders until the day you want them shipped. It is important we have this information in our system as it allows us to forecast and serve you better.

Shipping Guarantees

Heart Filled Creations extends the same guarantees offered by the carriers. Please be aware that during the second and third week of December, it is not uncommon for the carriers to suspend time-in-transit guarantees for select services. Please place orders early and allow an extra day for delivery if possible. Heart Filled Creations will not honor claims for late delivery which are not backed by the carrier.

Changes to Orders

Please be sure an order is correct before clicking the order button. Orders saved in our system immediately broadcast to workers in the warehouse. During the holidays, it is not uncommon for orders to be worked, labeled and loaded in outbound trucks less than half an hour after we receive them. We will always try to make whatever change you request but high volume at the holidays may make retrieving a package difficult or impossible.